Returns & Exchanges
At Tipsy Elves, we want you to love your gear as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Products must be in their original condition to ensure you receive a full refund to your original payment method.
Return Process
- 1.Visit the Returns Portal
Head over to our online Returns Center and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Your Items
Choose the specific items you wish to return or exchange and select the reason for the return to help us improve your future shopping experience.
- 3.Print Your Label
Once your request is submitted, download and print the prepaid shipping label provided and securely attach it to your return package.
- 4.Send It Back
Drop your package off at any authorized shipping location; once received at our warehouse, we will process your refund or ship your new exchange item within 5-7 business days.